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We recently changed to Paychex and it has been a nightmare since day one. The sales team told the implementation team we were smaller then we were so when implementation came to do all our employee wages for the year they were so overwhelmed they messed up all the employee's taxes.

I had to go and fix them, they didnt have time. There was no formal training on the system it was pretty much figure it out. The timekeeping system is a joke, every payroll something is wrong with the system and I cant process my payroll in time. They send employees checks to the wrong locations...

I could go on and on.

this is PAYCHEX IS THE WORST PAYROLL COMPANY I have ever worked with and I would never recommend anyone to use them not even my worst enemy! They should seriously close down.

Reason of review: leaving paychex.

Paychex Pros: Our account rep - she tried.

Location: Columbus, Ohio

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Hi,

I'm sorry for your bad experience.

I'm with ADP and would love to speak with you about earning your business - I think we could alleviate a few of the concerns you are having with training, timekeeping, and check delivery.

When you are ready to re-evaluate we would love to throw our hat into the ring!

Best,

Perry Johnson (469) 520-**** perry.johnson@***.com

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