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Paychex overpaid social security by more than three and a half times what it should have been. Medicare was also overpaid by more that twice what it should have been. Their solution was to skip deductions on the following weeks until ther error was caught up. Now here...
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#1132197
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We have sent our first premium payment along with our Cobra enrollment form 1 day after we received the letter from paychex on 9/25, which by the way is 26 days after we have already lost our insurance coverage, on 9/28 our check had already been cashed and 6 days...
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1.0
#1127616
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23-year client. My long-time Specialist retired last summer. Things started out ok but got worse with every month. Three weeks ago when my payroll didn't arrive on Thursday, I asked my Specialist to track it. Her response, "Your payroll hasn't processed yet, i never...
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2.2
#1124613
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Paychex - Terrible integration of accounts

Paychex
#1128954
can't access my account. customer service waits are hours longs. horrible! Would never ever use them again! {{REDACTED}}
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Stay away from Paychex flex and Golden Gate

Paychex
#1125698
Golden Gate and pay Paychex Flex as a rip off as company you don't never want to work for them ever at the airport heart Jackson They mess up payroll and the people that works in the office is bogus
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Paychex - A ripoff company

Paychex
#1125695
Don't ever go work for Paychex Flex or Golden Gate at the Hartsfield-Jackson airport in Atlanta there rip off as company that take people personal information and use it they're lying *** company 725 an hour they say they paid 850 an hour don't believe those *** line
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Paychex - A rip-off *** company

Paychex
#1125692
Paychex is not a company that you can trust with the company Golden Gate LCC they mess up a rolls and go through personal information is at the heart Jackson Airport don't ever go and work for them
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We used Paychex for 3 years and put up with a lot of mistakes. If you are reading this please look elsewhere to run your payroll. 16 years in business used ADP for the first 13 years and loved them until the constant add on sales calls started. They wanted to sell me...
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#1123320
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I am a small business owner of a manufacturing company. I use Paychex for my payroll and have been satisfied for many years with this service. However, the two times I agreed to be sold their other services, I have been greatly disappointed. It comes down to their...
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#1120534
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I have been trying to roll-over my 401k for 3 months now and it has been a nightmare. First they issued the check to the wrong payee. Then they asked me to fill out a form to void the check and reissue a new one. I did that and since then it has been 2 months and they...
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#1116665
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Flex platform was not calculating 401k correctly, employee data erased after conversion from 'Preview' platform. Customer service is slow and horrible with high turnover (might as well call out of the country if they take so long to get back to you), price increases...
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#1110496
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DO NOT MAKE THE MISTAKE OF TRUSTING THESE PEOPLE THEY ONLY CARE ABOUT THEM SELVES.SEARCH FOR A NON COMMISSION BASSED PAYROLL COMPANY, several employees were very helpful, in fact our sales rep went out of her way to try and help Paychex' internal office simply follow...
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1.0
I liked
  • Sales rep only honest person who cared
I didn't like
  • Honestly 2-3 hours on hold a week for 3 weeks
#1109675
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Health Options, Inc. has sent notices to some of our employees stating that a Health Insurance Premium Rebate for Year 2016 is due, as they did not spend at least 85 percent of the premiums received on health care services. We had Florida Blue coverage (Blue Cross and...
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1.0
#1103342
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I had $178 in my 401k account with them. The company I worked for went out of business. I was charged a $75 distribution fee. After taxes I got $81. Over half the $$ went away. What a rip off. What they should do is charge 2% or $75 whichever is less. I did call them...
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I liked
  • Not much
I didn't like
  • Robbed me
  • Inaccurate information
  • No responsibility for mistakes
#1093960
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